WELCOME
Do you need the help of an experienced professional locksmith? Whether your job is industrial, commercial, residential, or even automotive in nature, our experts have the tools and training to assist you.
Theres no need to panic, Empire has been the premier locksmith, providing service to Middle Tennessee and Southern Kentucky since 1980.
While most of the locksmiths are a 1 man show, we have 5 locksmiths working out of 2 shops ready to assist you. Our Madison shop covers Madison, Millersville, Goodlettsville, Rivergate, Old Hickory, and Hermitage while our White House shop covers White House, Cross Plains, Millersville, Portland, Springfield, Gallatin, and Hendersonville. The White House shop also covers Franklin Kentucky and Bowling green.
Having 2 shops allows us to keep a larger inventory closer to the area we cover. If you are planning a huge security upgrade, a facility wide re-key project, or you simply have one of life’s little emergencies we are confident our team can help you. Our normal business hours are Monday through Friday 9AM to 5PM during those hours our phones are answered by Danielle our office manager, she will gladly get you on our schedule. If you have an emergency she also has the ability to patch you through to whichever locksmith thats available. After hours one of our on call locksmiths will answer and get you help as soon as possible. Unlike those 1-800 numbers all over the internet, With Empire you will ALWAYS talk to one of our team members. We will ALWAYS be here to help you when the other guys don't answer their phones.
We can help you secure your home. This is an area we are passionate about, and feel we are different than most locksmiths. Seriously YOU don't want the guy that brags about being "cheap" working on YOUR locks.
We are THE Industrial / Commercial security hardware experts. From custom master-key systems to access control we can get your facility secured. We are well known for our experience with free standing electronic locks such as the Kaba E-Plex 2000.
Honestly we are pretty new to the automotive locksmithing field. We have just started making keys for cars. We are designating one of our locksmiths just to do automotive lock work. We are constantly buying new tools and equipment to stay on the cutting edge.
ROADSIDE ASSISTANCE. All of our AUTOMOTIVE lockout calls are answered by our Emergency Roadside Assistance Company Empire Emergency Roadside Assistance. We are the Official roadside assistance company of the Tennessee Titans.
if I was in Germany and needed a locksmith....I believe I could call Jayson and his crew and they would find a way to "make it happen". Hands down, the best locksmith in the world. I have used him for 10 years and he has never been anything but TOP OF THE LINE. So glad to have this guy in my arsenal of "go to" people to help if I need them.
Donnie Eden, White House, TN
I thought my new SUV had a transponder chip. A few other locksmiths wanted to charge me around $150.00. I was going to take it to the dealer, then I called Jayson with Empire. He said "there's a pretty good chance that it DIDN'T have a chipped system, lets try a regular key first." WOW it worked!!!!!!! He saved me $150.00. BEST LOCKSMITH EVER.
Tommy Still, Lebanon, TN
I love doing business with locals! It was dark outside and I was locked outside my house alone. The first locksmith I called had to redirect my call multiple times and everyone sounded foreign. This was not comforting. I finally hung up and called Empire. Jayson was polite and professional. He arrived on time, presented me with a business card, and opened my door quickly. I hope I never need a locksmith again. But if I ever do, I'll definitely call Empire Lock & Alarm again. Highly recommend them!
Mabel Shelton, TN
I've had to use Empire a couple times already and they were professional, prompt, fair, and were so nice while they were there! I personally continue to recommend this company and encourage everyone to save this # under LOCKSMITH in their phone.
Jennifer Martin, Bowling Green, KY